raw data download method

Data download procedure is changed for the better platform performance 

In order to keep the platform performance good, we conducted some feature change as below 

1. Data download changes from direct download to the email download

When you download the raw data from the task, the data link is sent via the email link, instead of the direct download. There is no change in terms of the data content. (When the data is heavy, it may take several minutes for the system to send out the email).

data download method

2. The selected data is shown on timeline page for both mobile and web

We are going to show the selected information on the timeline page. Information to show can be configured on the admin page. Please check this link to know how to configure the setting.

data download method


Please contact us from the below if you have any questions.

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